RV Service Writer
We are looking for highly motivated with a must win attitude candidates that are willing to learn new skills pertaining to the RV industry. Basic computer, writing and organization skills are preferred. This is a full-time position.
Responsibilities include:
- Fielding service calls
- listening and recording customer concerns
- taking detailed notes to allow technicians to understand and diagnose /fix customer concerns.
- Setup pickup and drop-off appointments
- Walk around drop-offs and pickups and explain work performed
- gather a hands-on point of view of concerns at drop off
- Provide follow up with customers whose unit we have for extended amounts of time.
- 40 hrs + a week 8:30-5